Trauringhaus Lingen

I developed a custom "Wedding Ring Configurator" for the Trauringhaus Lingen website to simplify and secure the ring selection and ordering process for customers. The configurator guides users through a clear, structured "3-step workflow", ensuring transparency, accuracy, and confidence before production begins.

Step 1: Configuration
Customers can design their wedding rings exactly as they envision them by selecting specifications through the online configurator. Once completed, they submit their design via an "online order request", which is free and non-binding. This allows users to explore options without pressure while providing the business with precise configuration details.

Step 2: Expert Review
After submission, the configuration is reviewed by experts within "24 hours". Any discrepancies or improvements are identified, and helpful recommendations are shared with the customer. This review step ensures all technical and design aspects are correct, minimizing errors and guaranteeing a perfect final result.

Step 3: Production
Once the customer receives the invoice and confirms the purchase, the rings move into "individual, custom production". After completion, the rings are delivered safely to the customer’s home. Production begins only after payment confirmation, with an estimated timeframe of "12–17 working days".

Project Outcome
This configurator improves the customer experience by combining personalization, expert validation, and secure production. It reduces misunderstandings, increases trust, and streamlines the ordering process for both customers and Trauringhaus Lingen.